SHIPPING & RETURNS

Our delivery timeline is 4-21 working days for all products, most of the products are shipped within the timeline.

In case an item is out of stock we require 20 working days to re-stock and deliver the products. All products are handcrafted in our own manufacturing facility in Chennai, India.

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Exchange is chargeable at ₹249 to cover the delivery costs, packaging and remaking charges as all our products are made on order.
 

We take exchange and return requests only via email : 

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Our return & exchange policy lasts 7 days from your delivery, after the completion of which we can no longer offer refund or exchange. 
 

To be eligible for a return, your item must be-
(1) unused
(2) in the same condition that you received it
(3) in its original packaging.
 

To complete your return, we require proof of purchase as well as proof of damage / delay. Please do not send your purchase back to the manufacturer prior to raising your request with our team.

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In case of refund it takes upto 3 weeks for refunds to be processed.
 

Exchanges (if applicable):
All items and tags should be intact for exchange. The exchange item will reach you within 7-14 business days. The box should be included with the invoice. 
 

All exchange requests are chargeable at ₹249. 
 

Exchanges are only processed via email, our team does not process any exchanges via DM or Whatsapp.

Refunds (if applicable):
After refund is approved from our team it will be reversed on your account within 21 days. Refunds will be sent on the origin of payment within 21 days. Refund is only provided in case a product is damaged 
 

International Orders are not eligible for returns or exchanges.

Duties and Extra Charges are to be borne by customers.

 

All items which are refunded will have a deduction of  ₹500 for shipping, packaging and return pickup charges. 
 

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